diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5226996489
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and quicker login experience.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try waiting for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to shift your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once the new version is installed, you should be able to log in and start playing without problems. This will ensure you have access to the latest features and updates.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earned earnings with a relatively higher minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause wait times of up to 24 hours. This variation in processing times can affect user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings earned from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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